Support Engineer

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Golden Race is a global market leader for virtual sports betting.

We are a growing team of motivated professionals from many backgrounds and disciplines,operating together in a positive and supportive environment to grow and excel as one of themost promising and rapidly expanding companies in the betting industry. Join us to help usbuilding exciting virtual sports games.

Golden Race is a world leader in the development of virtual sports games for betting solutions.

We are a professional team with multiple disciplines and a high technical level and we have managed to be one of the fastest growing companies in the betting industry.

Join us to help us build exciting virtual sports games.

We want to incorporate a Web Designer to our Marketing team in Marbella to design and maintain the different webs of the groupÔÇÖs companies .


Your role:

  • Provide level 1 and 2 assistance to end users and companies, diagnosis and resolution of incidents related to the company's Software, remote support, tutoring of new customers.

Requirements:

  • Mandatory
  • 2 years of experience in software support and / or maintenance of computer systems and customer service. Experience in quality control.
  • High level of English essential
  • Experience in maintenance of computer systems and software support
  • Experience in Windows and Linux Operating Systems
  • Time availability
  • A good knowledge of the concepts, standards and practices of quality and safety.
  • Experience in writing corporate documentation (manuals, help, etc.);
  • Looking for a responsible, enterprising, proactive, dynamic person with communication and interpersonal relationship skills.

What will be valued:

  • Scripting knowledge
  • QA Experience
  • Knowledge of networks, especially their configuration and maintenance
  • Knowledge in the diagnosis, repair and maintenance of computer equipment
  • SQL knowledge
  • Knowledge of programming languages;
  • Desirable: Familiar with the gambling industry.

Observations:

  • Opportunity to be part of a team in constant growth and international projection.
  • Permanent contract and immediate incorporation is offered, within a good working environment and excellent work team.
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Málaga is a municipality, capital of the Province of Málaga, in the Autonomous Community of Andalusia, Spain. With a population of 571,026 in 2018,it is the second-most populous city of Andalusia and the sixth-largest in Spain. The southernmost city in Europe, it lies on the Costa del Sol (Coast of the Sun) of the Mediterranean, about 100 kilometres (62.14 miles) east of the Strait of Gibraltar and about 130 km (80.78 mi) north of Africa.
Málaga's history spans about 2,800 years, making it one of the oldest cities in Europe and one of the oldest continuously inhabited cities in the world. According to most scholars, it was founded about 770 BC by the Phoenicians as Malaka. From the 6th century BC the city was under the hegemony of Ancient Carthage, and from 218 BC, it was ruled by the Roman Republic and then empire as Malaca (Latin).
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Golden Race is a leading developer and provider of award-winning virtual sports and betting solutions. Based on realistic odds, our virtual sports engage players constantly, generating more than 25 million bets per day.

With the most reliable and cost-effective solution for retail in the market and a cutting-edge online platform for desktop and mobile, operators can deliver our attractive set of exciting sports customised according to their needs.